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Support Services

  • Age Rating Appropriateness
  • Support & Live-Ops
  • Telemetry Tests
  • Hardware Prototype Tests
  • Mobile Compatibility & Performance

With over fifteen years of experience, we can assist you in all stages of development and ensure you will obtain a high-quality, stable and reliable final product.

Our experienced engineers thoroughly test the entire architecture of your software, examine its functionality, check on its performance under different load conditions, and perform hardware compatibility testing.

Age Rating Appropriateness

What we do?

We offer consulting on Age Rating processes, finding and cataloging pertinent content, filming, editing and preparing video materials, as well as filling in content disclosure forms for Age Rating agencies such as PEGI, ESRB, CERO, OFLC, etc.

Support & Live-Ops

What we do?

We perform 1st level technical support for any released title. We also document and provide UX issues, managing player life-cycle and in-game features/events.

Telemetry Tests

What we do?

We test and validate telemetry data collected in the back-end via in-game data collection tools.

Hardware Prototype Tests

What we do?

We test and validate hardware prototypes such as controllers, keyboards, mice, etc.

Mobile Compatibility & Performance

What we do?

Record objective metrics that relate directly to user experience, including frame rate, battery drain rate and temperature, touch events, CPU, GPU, RAM and network usage.

You can visualize data for your application using our web dashboard state-of-the-art charting.

Based on the analysis of the data and our extensive experience, a report containing recommendations and suggestions is created.

Let's Work Together.

We can assist you in all stages of development and ensure you will obtain a high quality, stable and reliable final product.